How routes are designed

Our bus routes are designed to provide the best possible coverage while operating safely and cost-effectively. Several factors are considered when planning and adjusting routes.

Safety

When designing bus routes we always take safety into account. A bus turning point may be moved further away or closer to school, depending on the most sensible road conditions.

Our Network does not allow standees at any time. In the event that an increase in students would result in children standing, our drivers are instructed to deliver their passengers to school before returning to collect any extras. This is for the safety of all of our children.

Designing routes

When designing a bus route we consider route timing and the nature of the road being travelled on. In some cases extending a route along a side road would mean the first children on the bus would be boarding too early. In other cases a rough rural road adds unnecessary discomfort to existing passengers. In these cases families are encouraged to apply to the Ministry for assistance to get to the school bus route.

Distance requirements

To be eligible for free school transport, students must live a minimum distance from the nearest school they can attend, measured by the shortest practicable road route.

Year 1-8
Primary & intermediate
More than 3.2km from school
Year 9-13
Secondary
More than 4.8km from school
Spare seats: Where there is already space on a bus, students living inside the eligibility distance may be picked up. However, should the bus become full, these students will need to find alternative transport to school.

Conveyance allowance

If your family is eligible for school transport but lives too far from the nearest bus route, or if no bus service is available, you may be able to receive a conveyance allowance from the Ministry of Education.

What is it?
A conveyance allowance is a payment from the Ministry of Education to help offset the cost of transporting your child to school or to the nearest bus stop. It is paid once per term and the amount varies based on distance and the number of children.
Who is eligible?

To qualify, your child must meet all three criteria:

  • Be enrolled at their nearest eligible school
  • Live beyond the minimum distance (3.2km for Year 1-8, 4.8km for Year 9-13)
  • Have no suitable school bus service available, or live more than 2.4km from the nearest bus route
How to apply
Applications are made through the Ministry of Education's School Transport Hub. Your school can help you with the application process.
Ministry of Education - eligibility
Affected by the 2km rule? Families who live beyond the point where a bus route can reasonably extend are encouraged to apply to the Ministry of Education for a conveyance allowance to cover the cost of getting their children to the bus.